Archive for the ‘General Information’ Category

Reminder: Auto Top-ups available to ensure no downtime

Thursday, April 7th, 2011

We have had a number of customers move their ADSL accounts over to the automatic top-up functionality where-by your bandwidth is automatically increased once you hit you cap. You are still sent an SMS notification of your bandwidth usage and you will not have to call. Full functionality is available to subscribers to allocate how much they want their automatic top-up to increase to and there is even a price saving. To apply please click here

What is the difference between capped and uncapped ADSL?

Monday, March 28th, 2011

There is a lot of hype regarding uncapped (unlimited bandwidth) ADSL since it went on offer over a year ago. Unfortunately there is very little information on when it is practical for the business environment and when it should be looked at as an option. We delve a little deeper so that you can understand the speed differences between the two:

Capped vs. Uncapped Speed:

The performance of Capped accounts and Uncapped accounts differ in subtle ways no matter the company you choose to use.Generally Uncapped ADSL runs off a higher ‘contention ratio’ than Capped ADSL.This means that generally more users are allowed for a certain chunk of bandwidth in Uncapped than in Capped.This means that the number of users downloading at any one time affects Uncapped more than Capped. At any given moment if a ton of users are busy simultaneously then Uncapped will be slightly slower than Capped.

A very simplistic metaphor for this would be:

Uncapped is like eating at a Pizza place on ‘All You Can Eat’ night. The speed you get your separate single slices of pizza delivered to you is dependent on how busy the restaurant is at that moment. This means it may take slightly longer to eat a whole pizza but you can eat more over time.Capped is like eating at that same Pizza place but ordering the pizza size you want off the menu – you’ll get your full pizza quicker and can eat it faster but you have a set amount to enjoy.In essence Capped is a slightly premium service if speed is an issue to you while Uncapped is the way to go if solid speed is good enough and you don’t want to worry about getting capped at any time of the month.

You will find that the speed of Capped vs. Uncapped most differs during office hours – Thus if speed is of primary importance to you during office hours then Capped may be the best solution for you.

Communication channels available

Tuesday, November 2nd, 2010

A friendly reminder to our existing valued customers regarding the communication channels available to them.

For sales enquiries on any hardware from servers, desktop computers and notebooks to consumer electronics please use This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact the office line on (021) 551 6676.

For technical enquiries please do not contact the technicians directly but rather liaise with our technical coordinator Lee-Ann at This e-mail address is being protected from spambots. You need JavaScript enabled to view it who will coordinate with the technical team to ensure prompt efficient service. For our Service Level Agreement (SLA) Customers there is the value added service of after-hours support available on 079 064 1459.

WIT is expanding its team and services portfolio!

Tuesday, November 2nd, 2010

WIT is expanding its team and services portfolio! We have entered our next growth phase and as such have employed selected staff to help us through the transition and handpicked new products that we feel will add additional value to our customers. Watch this space for exciting product ranges such as SanDisk flash and Panasonic TV and consumer related products.

Bradford Eckersall has joined the WIT team in the role of General Manager

Tuesday, November 2nd, 2010

Bradford Eckersall has joined the WIT team in the role of General Manager. Brad brings with him management experience from his tenure at one of South Africa’s top distribution companies Rectron where he managed the regional offices of the Western Cape. In his presiding 6 years Rectron was awarded the prestigious “Best Companies to Work For” in 2009 / 10 and featured in the Top 300 Performing Companies in the Western Cape. He will be adding his portfolio of skills to enhance WITs already impressive market presence and to formalise the relationships with current and future customers.

WIT is welcoming Renier Botha on board!

Tuesday, November 2nd, 2010

Renier Botha has joined the WIT team after his working abroad at the international IT support company Matsco Solutions.  He brings with him knowledge of the corporate markets and has handled jobs encompassing from onsite support to consulting. His specialties are in 24/7 uptime environments including virtualisation and disaster recovery.