Remote Monitoring & Support

Just because you don’t have an advanced in-house IT department, it doesn’t mean that you cannot benefit from dedicated IT advice. Due to technological advances, through a network of servers, ADSL, 3G and even dial-up solutions, WIT can offer you secure remote assistance and troubleshooting for everything from servers and workstations to printers.

This service offering enables us to offer faster, more efficient service to our customers at a reduced cost due to us not needing a technician to be onsite and allows us to diagnose problems before a technician is sent through so that they can equip themselves with the correct hardware and replacement components in the advent there is a hardware failure.